Volunteer

Family Services volunteers are the first-point contact for all residents and visitors to the House, providing administrative support to the front desk staff as well as front-line support to families and visitors.

Volunteer tasks include:

Answering phones, taking messages and re-directing calls as appropriate

Completing reservation requests

Supporting families’ needs during their stay (such as providing linens and keys, delivering mail and other duties as directed by front desk staff )

Commitment and Schedule

1 – One weekly shift for a minimum of 6 months

All volunteers must be at least 19 years of age and participate in a screening process including:

Criminal Records Check

Completion of Vulnerable Persons training module (provided by RMH BC)

House Hosts provide support to House operations, assisting in the smooth running of the kitchens and pantry and activities scheduled in the House.

Volunteer tasks include:

Sanitizing and organizing common areas, restocking fridges, composting food, retrieving or delivering items to families or other duties as assigned

Support the shift lead to complete any special projects assigned

Supporting family meals or front desk team as needed

Commitment and Schedule

1 – One weekly shift for a minimum of 6 months

All volunteers must be at least 19 years of age and participate in a screening process including:

Criminal Records Check

Completion of Vulnerable Persons training module (provided by RMH BC)

Family Meal Hosts provide guidance and support for community groups that come in to the House to cook meals for the families.

Volunteer tasks include:

Welcoming community groups to the House and assisting with sign-in

Providing kitchen orientations to community group volunteers

Upholding sanitization protocol, food safe guidelines and RMHBC standards throughout the duration of the meal

Providing tours to new groups or new group members

Commitment and Schedule

1 – One weekly shift for a minimum of 6 months

1 – OR flexible shifts, twice per month, for a minimum of 6 months.

All volunteers must be at least 19 years of age and participate in a screening process including:

Criminal Records Check

Completion of Vulnerable Persons training module (provided by RMH BC)

Support RMH BC’s mission to be a “home away from home” by delivering programs and activities that engage children and families.

Volunteer tasks include:

Planning and executing activities around a theme set by the Programs Coordinator

Requesting supplies for activities two weeks in advance and ensuring that activity areas are clean and safe for participants by following sanitization protocol

Providing a welcoming environment for staff and other volunteers

Commitment and Schedule

1 – One weekly shift for a minimum of 6 months

All volunteers must be at least 19 years of age and participate in a screening process including:

Criminal Records Check

Completion of Vulnerable Persons training module (provided by RMH BC)

Provide a welcoming presence at the Ronald McDonald Family Room at Surrey Memorial Hospital for families and guests, as well as administrative and housekeeping support.

Volunteer tasks include:

Answering phone and in-person inquiries

Welcoming and signing in families

Light cleaning, laundry, and making beds

Other duties as directed by Family Room staff

Commitment and Schedule

Must be able to commit to a regular 4-hour shift with minimal supervision

All volunteers must be at least 19 years of age and participate in a screening process including:

Annual Flu Shot

Criminal Records Check

Completion of Vulnerable Persons training module (provided by RMH BC)