PRIVACY POLICY

Ronald McDonald House BC and Yukon (RMH BC) is pleased to provide information to all of its customers about its online privacy policy. Please be assured that RMH BC uses its best efforts to protect the privacy of visitors to this website.

Types of Information Collected and How It Is Used
RMH BC gathers personal information, such as first and last names, home addresses, e-mail addresses, phone numbers, and credit card numbers, only when voluntarily submitted by you. If you make an online donation, personal information will be collected from you in order to process that donation and issue a charitable tax receipt.

With your permission, we will use personal information collected from you to send you information, such as RMH BC updates or information regarding fundraising campaigns. If you do not elect to receive such materials, we will not send them to you. You can also opt out of receiving email communication at any time by clicking the “unsubscribe” link in the emails or by contacting us.

Security of Donor Information
Donor information is stored within a donor management database within RMH BC. Access to the database is restricted to personnel with legitimate business need to access or modify the information contained therein.

Sharing of Personal Information
Companies may be engaged by RMH BC to perform a variety of functions, such as assisting with donation collection, providing technical services for our Internet sites, etc. Such companies may have access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose.

Other than as provided in this privacy policy, RMH BC does not sell, transfer or disclose personal information to third parties.

RMH BC reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.

Access
You are in control of all personal information you provide to us online. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us through the form on this website, by phone, or by mail. In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please contact us. If you would like to unsubscribe from our email list, please use the unsubscribe link at the bottom of our newsletter emails or contact us.

Cookies
“Cookies” are pieces of information that an Internet site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow a certain Internet site to remember important information that will make your use of the site more convenient. Like most Internet sites, RMH BC uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the RMH BC web site.

We use Google services, such as Google Analytics, as well as other third party vendors that place first-party and/or third-party cookies on a browser across our websites. To opt out of Google tracking, please visit their opt-out page.

Links to Other Sites
We may offer links to sites that are not operated by RMH BC. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Changes to our Privacy Policy
Our privacy policy became effective on October 16, 2017. From time to time, it may be necessary for RMH BC to change its privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.