We’re Hiring!

Operations and Facilities Support

Ronald McDonald House BC and Yukon cares for families of children whose health needs take them far from home and keeps families together in a home away from home, providing comfort, compassion, and a sense of community when they need it most.

In June 2014, Ronald McDonald House BC and Yukon moved to a new 74,000 sq. ft. House which accommodates 73 families per night right on the grounds of BC Children’s Hospital.

 Operations and Facilities Support

 We are seeking an Operations and Facilities Support Worker who will work under the direction of the Maintenance Supervisor and in cooperation with our Family Services team. This person will be responsible for preventative maintenance and light janitorial work, managing our waste removal and recycling programs, working with our landscapers to maintain grounds, upkeep of the facility and outdoor spaces, receiving inventory and other ongoing activities that contribute to maintaining the RMH facilities in a condition of operating excellence so that full functionality and guests comfort may be sustained at all times. This is a full-time position.

Duties and responsibilities include:

  • Outdoor and indoor facility maintenance and grounds keeping;
  • Ensuring the function and safety of building and equipment;
  • Basic maintenance of RMH BC vehicles;
  • Driving to pick-up or drop off supplies or materials;
  • Receiving and unloading deliveries;
  • Managing inventory;
  • Managing waste and recycling,
  • Other duties as required.

The ideal candidate:

  • Is physically able to perform the above duties and lift and carry at least 30 lbs.;
  • Can read and follow fine print written instructions;
  • Has manual dexterity to manipulate small objects and handle tools;
  • Has a valid BC driver’s license and is able to drive a vehicle;
  • Has the ability to prioritize tasks in a busy environment;
  • Possesses strong written and verbal communication skills.

The successful candidate will be required to complete a Criminal Record Check and submit a clean driving abstract. Please submit your resume and cover letter to hr@rmhbc.ca. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

For more information about Ronald McDonald House BC and Yukon, please visit www.rmhbc.ca.

Casual/On-Call Admissions and Intake Support

Ronald McDonald House BC and Yukon cares for families of children whose health needs take them far from home and keeps families together in a home away from home, providing comfort, compassion, and a sense of community when they need it most.

In June 2014, Ronald McDonald House BC and Yukon moved from a 13-bedroom house to a new 74,000 sq. ft. house that accommodates 73 families every night. Ronald McDonald House BC and Yukon is growing and we are seeking flexible, customer service oriented people with a compassionate approach to supporting families.

Casual/On-Call Admissions and Intake Support

This is a casual/on call position with the possibility of more permanent shifts. Coverage needs include shifts from 7:00am-3:00pm, 3:00-11:00pm, and 11:00pm-7:00am.

Responsibilities include:

  • Navigate and direct callers and visitors to the House to ensure welcoming and seamless communication to the caller, families or guests in their request for information.
  • Organize daily administrative operations of the reception and office area including intake of families and working with staff and volunteers.
  • Provide quality, compassionate family centered support to guests staying in the House.
  • Data entry and various correspondence as required.

 

The ideal candidate has:

  • Demonstrated customer service experience, preferably in a hospitality setting.
  • High level of efficiency using Microsoft Office. Experience using a hospitality management system is an asset.
  • Proven experience multi-tasking and juggling a variety of priorities in a complex environment.
  • Candidates must be a minimum of 19 years old, legally able to work in Canada, and submit a clear Criminal Record Check.

 

Please submit your resume along with a cover letter stating why this opportunity is suited to your skills and experience to hr@rmhbc.ca. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

 

For more information on Ronald McDonald House BC and Yukon, please visit www.rmhbc.ca.