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Director of Community Development (Maternity Leave)

Since 1983, Ronald McDonald House BC & Yukon has provided a home-away-from-home for out of town families with children who have been diagnosed with life-threatening illnesses and are receiving treatment at BC Children’s Hospital. The House provides a nurturing and supportive environment where families can heal together. In addition, we operate a 2,000 square foot Family Room in Surrey Memorial Hospital, providing families a medical-free space to rest and retreat while steps away from their child.

The second largest House in Canada and the fifth largest in the world, RMH BC will continue to grow to meet the needs of families in BC and the Yukon through the addition of Family Rooms and a focus on expanding our reach throughout the communities we serve.

Director of Community Development (Maternity Leave)

Department: Communications and Development
Reports to: VP External Relations & Development

The Director of Community Development is instrumental to the success of the House and contributes by raising awareness and creating engagement opportunities with the British Columbia and Yukon community in support of the House. This key leader will work collaboratively within the RMH BC team including Finance, Family Services, and national and regional colleagues and alumni families.

This role will support the mission of RMHBC by:

  • Working with the BC and Yukon community and alumni families to support third party fundraising efforts, meeting fundraising goals and community awareness growth.
  • Appropriately stewarding all existing and new community events and national partners.
  • Lending his/ her skills and expertise to community based events when required.
  • Evaluating event performance relating to revenue and participation levels and making recommendations for continuous improvement.
  • Investigating and imagining new opportunities for community events and cause marketing within BC & the Yukon.
  • Leading and collaborating with volunteers at events and in the House.
  • Helping to craft and execute appropriate and timely donor recognition plans. Works with the broader Development & Communications team to transition donors between fundraising and stewardship activities.
  • Integrating technology into all processes and developing tracking systems, creating increased efficiency and accuracy.
  • Speaking as a representative of the House at various community events and engagements as required.
  • Managing and growing the monthly donor program to meet annual giving goals.
  • Managing the RMH BC annual Light the House event, including planning, sponsorship and recognition.  Deliver exceptional service to donors as well as key internal and external stakeholder groups.

Job Specific Competencies and Skills

  • Alignment with the mission and values of Ronald McDonald House BC.
  • Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
  • Demonstrated ability to set and exceed fundraising goals.
  • Demonstrated budget planning and financial management experience.
  • Ability to efficiently organize and manage a diverse range of assignments while meeting multiple deadlines, along with thorough attention to all details and consistent with follow through.
  • Highly developed written and oral communications skills.
  • Calm under pressure, able to multi-task in a deadline driven environment.
  • Demonstrated commitment to long-term relationship building with donors and volunteers.
  • Proficient in the following computer applications: Raiser’s Edge and MS Office Suite.
  • Resourcefulness and able to think creatively and strategically with excellent judgement. .
  • A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public. Including possessing strong leadership skills to work independently and with diverse groups.
  • Access to a vehicle and a valid driver’s license.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to travel: to meetings within BC and to events and conferences within North America.

Experience and Educational Requirements

  • Minimum five years’ demonstrated experience in event and relationship management.
  • University degree or college diploma preferred.
  • Strong commitment to established professional standards.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The successful candidate will be required to complete a Criminal Record Check. Please submit your resume and cover letter to hr@rmhbc.ca. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

For more information about Ronald McDonald House BC and Yukon, please visit www.rmhbc.ca.